Your Family Deserves Dignity and Choice

Caring for a loved one isn’t one-size-fits-all. Some families prefer agency-managed professional support. Others want the comfort of care from someone they already trust. MedLink honors both — guiding you through Medicaid/Medicare, connecting you to licensed agencies, or helping you set up CDPAP so a trusted person can provide care at home.

Your Care Options

Managed Long Term Care (MLTC)

  • Scheduling and oversight tailored to your loved one’s needs
  • Care provided by a licensed homecare agency
  • Professional Home Health Aides (HHAs) trained and supervised by the agency
The MedLink team will help you understand your options, handle the paperwork, and connect you to the right support.
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  • Scheduling and oversight tailored to your loved one’s needs
  • Care provided by a licensed homecare agency
  • Professional Home Health Aides (HHAs) trained and supervised by the agencyChoose a family member, friend, neighbor, or former aide (if eligible) to provide care
  • Caregivers are compensated by Medicaid once approved
  • Now managed under Public Partnerships (PPL) to ensure reliable systems, payments, and support
  • MedLink guides families through every step of setup
Don’t have Medicaid yet? We’ll help you apply so you can access MLTC or CDPAP.

Why Families Choose MedLink

Our team will help you understand eligibility and walk you through the application process step by step.

  • Trusted Network: Licensed, vetted agency partners across New York

  • CDPAP Guidance: Clear steps to set up care under PPL

  • Coverage Help: Medicaid/Medicare application support if you’re not covered

  • Compassionate Navigation: We act as your connective tissue — simplifying the process, every step of the way

How It Works
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Intake Form

Tell us about your loved one’s needs and current coverage.

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Eligibility

We confirm Medicaid/Medicare eligibility — and help you apply if you’re not covered.

Decision

Choose your path: agency-managed MLTC or CDPAP with a caregiver you trust.

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Begin Care

Begin care at home with confidence and peace of mind.

FAQ
What is MLTC?
What is CDPAP?
Do I need Medicaid?
Do you serve all of New York?

Care Starts With Understanding Your Family’s Needs

Tell us about your loved one - we’ll guide you to the care option that fits your family best.