Caring for a loved one isn’t one-size-fits-all. Some families prefer agency-managed professional support. Others want the comfort of care from someone they already trust. MedLink honors both — guiding you through Medicaid/Medicare, connecting you to licensed agencies, or helping you set up CDPAP so a trusted person can provide care at home.
Our team will help you understand eligibility and walk you through the application process step by step.
Trusted Network: Licensed, vetted agency partners across New York
CDPAP Guidance: Clear steps to set up care under PPL
Coverage Help: Medicaid/Medicare application support if you’re not covered
Compassionate Navigation: We act as your connective tissue — simplifying the process, every step of the way
Managed Long-Term Care (MLTC) provides care from trained professionals through a licensed homecare agency, covered by Medicaid/Medicare.
CDPAP allows you to choose a caregiver you trust — even certain family members — to provide care at home. Under PPL’s management, caregivers are paid on time and supported with reliable systems.
Yes. If your loved one doesn’t have Medicaid, MedLink will guide you through the application process.
Yes. MedLink connects families to agencies and CDPAP support across the state.
Tell us about your loved one - we’ll guide you to the care option that fits your family best.